LA Fitness

La Fitness in Sandy Springs truly stands out in terms of cleanliness and service. Every time I visit, I'm consistently impressed by how well-maintained and spotless the facility is. It's evident that the staff prioritize hygiene, ensuring that equipment and communal areas are always in pristine condition. Speaking of the staff, they are nothing short of exceptional. Friendly, knowledgeable, and always ready to assist, they make every gym session a pleasant experience. If you're seeking a gym where you can work out in a clean environment and be supported by a fantastic team, La Fitness Sandy Springs is the place to be

I would never recommend LA Fitness to anyone, I felt this location was NOT clean at all!! You could see the sweat by the cardio area, not kept up at all machines were always broken, Nor would I recommend any LA fitness any where!! Totally miss leading! I moved back to NJ they were able to cancel my membership but not my personal training which I was told can cancel at any time!! NOT TRUE!! So I had to pay over thousand dollars to cancel it!! The only thing good about this gym for the short time I was there was BRANDON!!! Great trainer!!

Joined this gym to use their sauna after moving further away from my old gym and it being very inexpensive. This place is a complete dump. There is trash everywhere, the bathrooms and showers are disgusting with mold and trash throughout, the equipment is outdated and much of it broken or not working properly. The one thing that I actually joined for, the sauna, is never cleaned and the thermostat broken so is dangerously hot, 220 degrees. I went earlier this morning and the sauna had trash all over the floor and broken glass in it. It’s honestly amazing this gym is allowed to operate. Do yourself a favor and stay away.

I really didn't want it to come to me writing this review, but this is the worst gym I've ever worked with they will lie and cheat you for your money. I signed up back in June of 2023 and spoke with the personal training manager at the time about the personal training options. I specifically told him I was looking for maybe 2-3 months of personal training to get me back in the swing of things before my wedding in October and then would want to cancel the PT and do things on my own with my regular membership. He said that wouldn't be a problem, and so we set it up. About 2 months later (sometime in August) I try to cancel my PT and the new PT manager said I can't because I signed up for a 12-month contract.... long story short we talked to the GM (Dee) and he said he's learning this was a regular occurrence for the previous PT manager and said that's why he was fired. Dee assured me he would take care of this and would cancel the training, he just had to submit it to his VP or corporate or whoever, but assured me we wouldn't be billed for it any more and that we would be getting a call back from his upper this week. We never got a call and I was billed the following month for it. I went to Dee, he fixed it, and "resubmitted" the request to whoever needed to approve it and swore we would get a call back that week. Still no call, and still got charged again. By this point I'm just fed up and don't care to use this gym anymore. I went in one last time and told them to cancel everything, I'm done, I want out. Dee apologized over and over again and assured me it would be taken care of asap, by the end of the week. I even had another LA Fitness employee telling me on the side that I'm going to have to change my credit card info because they won't stop charging me regardless of what they tell me... so I did. At this point, it's almost February now and I've been trying to get my personal training and my membership canceled since August, with multiple trips made to the gym to speak to Dee face to face, and an ungodly number of phone calls; that's almost SIX MONTHS of them trying to bill me for services I haven't used in those 6 months, blowing up my and my husbands phones trying to get payment saying our account is accruing a balance and late fees, etc. even though the general manager assured me he would cancel this for us because of the "inconvenience it's caused us". Billing can blow my phone up and call me all they want but anytime I try to call them back I can't get anyone to answer. This place and (some) of the staff are an absolute joke who will lie and take your money if you're not staying on top of things. And it's a shame because I actually liked working out here...

On November 19th, the lock was cut off my locker and my wallet was stolen. The offender took my wallet and spent over $500 at Publix on gift cards. LA Fitness can't help the police identify the person because he walked in the gym and never checked in or identified himself. This is not the first time this has happened recently either. Staff is really bad about actually watching the front desk and making people check in, making it the perfect place for criminals to come break into your locker and steal. I loved coming here for the past couple of years, but I am not comfortable working out somewhere that doesn't take security seriously.